Privacy Policy
In order to provide you with the best possible service, we need to collect and process some information about you. Your privacy is important to us and we are committed to protecting it.
This data protection statement describes the information we collect, the principles by which we process it, and the rights or influence you have over your own information.
Mangosurveys processes your personal data in accordance with this privacy statement and applicable legislation, so we ask you to read this privacy statement carefully. We may also make updates to this privacy statement when our operations or legislation changes, so we ask you to read through this from time to time.
By using our services, website or contacting us, you agree that we process your personal data in accordance with this privacy policy. If you choose not to accept these terms, we will not be able to provide this service to you.
This Privacy Statement does not apply to third-party services that can be used through links and to which we offer the opportunity to join. You should review each third-party service’s privacy policy separately, as they may differ from ours.
This Privacy Policy is machine translated from original finnish original version. Please contact us if you need help with it.
For what purpose is my personal data collected and processed?
We collect, store and process your personal data only for predefined purposes. These main uses include:
- To invite you to participate in surveys and other market research programs
- To enable your participation in the panels
- Fulfilling our contractual obligations
- To fulfill legal obligations and claims
- For customer communication and responding to contact requests
- Developing our business and targeting services to you
- Receiving emails may be a requirement for participation in panels or other market research programs. You can opt out of receiving emails or delete your account from the service.
What personal data is collected about me and from which sources?
We collect personal data about you mainly when you join our service, when you fill out the registration form or the additional information form.
We also collect information about our website visitors using Google tools, so that we can analyze and improve the user experience of our website. We may also use this information for marketing targeting.
Typically, we may receive the following information directly from you:
- E-mail address
- IP address
- Joining time
- Name
- Postcode
- Address
- Age
On what basis is personal data processed?
We make sure that we always have the basis required by law to process your personal data. We may process your personal data on several different grounds. We process your data to execute the contract and fulfill legal obligations. We also process your personal data based on our legitimate interest, which is to provide our services and conduct and develop our business. We may also process some of the personal data based on your consent.
Who processes my data and is it passed on to third parties?
As a general rule, your personal data is processed by persons belonging to our company’s personnel. We may also outsource some of the processing of personal data, such as the information systems used to store and process personal data.
With contracts, we make sure that the confidentiality of your data is maintained and that the data is also otherwise processed in accordance with the law. We may also disclose information otherwise to fulfill contractual obligations or when required by law or a competent authority. We may also disclose your information if we are involved in a business transaction.
Mangosurveys will not share your personal information with third parties without permission, unless the law obliges us to do so in the ways mentioned below.
If the market research program or other activity involves the sharing of personal information with a third party, then Mangosurveys will share your personal information ONLY with your consent.
Mangosurveys may disclose your personal data, profiling data or other research data to third parties in the following cases:
Registering for a third-party service
Will my data be transferred outside the EU?
Mangosurveys stores data mainly in the European Union and the European Economic Area. However, Mangosurveys is an international company, so partners and other service providers may collect, process, store or transfer your personal data outside your country of origin.
By using our services, you consent to the transfer of your data outside the EEA in the situations mentioned in this privacy statement. If you do not want your data to be sent outside the EEA, you should not use our website or services.
How long will my personal data be kept?
We do not keep your personal data longer than is necessary for the purpose of their use or as required by contract or law. Data is stored as long as the user is an active member of the service. However, the retention periods for personal data may vary depending on the purpose of use and the situation. We also try to update your information from time to time.
How is my data stored and protected?
Your data is stored on our service provider’s servers, which are protected in accordance with the general practices of the industry. The personal information we collect and process is kept confidential and is not disclosed to anyone other than those who need it in their work, or confidentially and limitedly to our customers based on service contracts. Access to your personal data is protected with user-specific codes, passwords and access rights.
The obligation to provide information and the consequences of not providing it
If you do not provide personal data or allow their processing, we will not be able to serve you and fulfill the purpose of our service. Therefore, if you do not want us to process your information in accordance with this privacy statement, please do not provide us with any information.
What rights and influence do I have?
Withdrawal of consent: if we process your data based on your consent, you can withdraw your consent at any time by notifying us by sending an email to mangosurveys@casvua.com
Access to data: You have the right to receive confirmation from us as to whether we are processing personal data about you and to know what personal data about you we are processing. In addition, you have the right to receive additional information on the basis of the processing of your personal data.
The right to have errors corrected: you have the right to request that we correct incorrect or outdated or otherwise incomplete personal data about you.
The right to refuse direct marketing: You can refuse the processing of your personal data for direct marketing purposes by sending an email to mangosurveys@casvua.com
The right to object to the processing: If we process your personal data based on the public interest or our legitimate interest, you have the right to object to the processing of your personal data to the extent that there is no substantial reason for the processing that would override your rights or the processing is not necessary to handle a legal claim. Please note that in this situation we probably won’t be able to serve you anymore.
The right to restrict processing: In certain situations, you have the right to demand that we restrict the processing of your personal data. A person in the register has the right to request the removal of personal data about him from the register (”the right to be forgotten”). The data subject also has other rights according to the EU’s General Data Protection Regulation, such as limiting the processing of personal data in certain situations. Requests should be sent by email. If necessary, the registrar can ask the requester to prove his identity. The controller responds to the customer within the time stipulated in the EU data protection regulation (generally within a month).
The right to have the data transferred: If we have processed your personal data based on your consent or to fulfill a contract, you have the right to have the data electronically delivered to us in a commonly used format so that the data can be transferred to another service provider.
How can I exercise my rights?
You can exercise all of your rights described above by contacting us at mangosurveys@casvua.com. at the same time, we ask you to mention your name, address and phone number and to attach a copy of your passport, driver’s license or other ID to your message, so that we can verify your identity. If you consider that the processing of your personal data is not in accordance with the law, you can also file a complaint with the competent supervisory authority.
Can this privacy statement be updated?
We may make updates to this privacy statement due to/changes in our operations, the law, our privacy policy or something else. The changes will take effect as soon as we have published the updated privacy statement. We ask you to familiarize yourself with this privacy statement at regular intervals.
Contact regarding data protection matters
MangoSurveys
mangosurveys@casvua.com